Foreword by Cllr Matthew Ellis, chair of Staffordshire Connects.
A WARM welcome to our portal. Our aim is to keep you informed of progress with our projects to provide public services in convenient, cost-effective ways. The portal also enables our partners to access the agendas, reports and minutes they need to make decisions, as well as background information on our projects. | 
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| Partnership Working, Public Service Excellence Awards 2005
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MOVIES!
| Staffordshire Connects: A shining light!
Just click the link to watch a DVD on the achievements that earned us Government Beacon Status | Putting the customer first
Click the link to find out how the Partnership's CRM system will allow the County and district councils to provide services for each other, making the customer's life easier. |
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Click on the image above for instant access to a directory boasting contact details for every employee of our partner authorities. Please note that this facility is available only to partners. |
Click the links below to visit our partners' websites
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Users of Civica's Icon e-Payments system can click on the logo above to access a support website. See "Admin/User" areas at bottom left of Civica home page. Please note that, on reaching the site, visitors will be asked to follow a sequence of log-on instructions.
Members of the public are asked to note that the Icon website is available only to operators of the e-Payments system. | 
Click the logo above to visit the website of Peak Directions, an organisation offering links to Peak District websites relevant to small businesses and social enterprises |
| Staffordshire Connects address:
SiTECH,
Bellringer Road,
Trentham Lakes South,
Stoke on Trent, ST4 8HH
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How can I find out more?
One of the main aims of Staffordshire Connects is to make sure everyone who lives and works in Staffordshire is aware of the work that is going on to develop electronic services across the county.
This website will feature regular news about the progress of schemes across Staffordshire, and we have set up a public forum on the site to enable you to ask questions or raise concerns.
In the meantime, you can e-mail our core team direct:
Tim Chesworth, programme manager: tim.chesworth@staffordshire.gov.uk; Tel: (01782) 237083
Mike Loveless, programme assurance and technical manager: mike.loveless@staffordshire.gov.uk; Tel: (01782) 237084
Charles Malkin, communications manager: charles.malkin@staffordshire.gov.uk; Tel: (01782) 237081
Leanda Adams-Collett, project co-ordinator: leanda.adams@staffordshire.gov.uk; Tel: (01782) 237085
Urszula Rayner, senior Oracle support engineer, urszula.rayner@staffordshire.gov.uk; Tel: (01782) 237086
Stephanie Stanistreet, Oracle application developer, stephanie.stanistreet@staffordshire.gov.uk; Tel: (01782) 237082
Darren Buttery, business analyst, darren.buttery@staffordshire.gov.uk; Tel: (01782) 237089
Wayne Clarke, information security compliance officer, wayne.clarke@staffordshire.gov.uk; (01782) 237091
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Parking alliance has real street value
STAFFORDSHIRE'S district councils have saved time and money by establishing a shared service arrangement with Stoke-on-Trent City Council.
Savings of £875,000 over five years are expected to come from a shared back office for the processing of parking fines handed out by district parking attendants. Development of the single notice-processing function was managed by Staffordshire Connects as part of a complex project which also included the configuration of IT systems; the development of contracts; and the buying of hand-held devices used by the attendants.
The partnership also co-ordinated a clear streets media plan written by the County Council as the authority with legal responsibility for civil parking enforcement (CPE).
East Staffordshire and Staffordshire Moorlands took the service live last October, followed a month later by Newcastle-under-Lyme and Stafford Borough. The remaining four districts will start patrolling the streets early next year. Unlike the Tranche 1 authorities, they will not only use the Stoke-on-Trent back office but also operate a single contract for the enforcement work done by the attendants.
By stamping out illegal parking, CPE is protecting pedestrians, helping the emergency services and supporting the local economy. Once the scheme's running costs have been met, any surplus will be invested in traffic management and road improvements in the district in which the money was raised. The savings for Staffordshire districts arise from the fact that they will not have to introduce new systems for processing parking fines.
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Tasty solution to food inspection headache!
STAFFORDSHIRE Connects has worked with partner councils to help meet new requirements for reporting findings from the inspection of food premises.
The Food Standards Agency ruled that all returns must be submitted electronically from March 31 next year. The diktat created an opportunity for Lichfield, East Staffordshire and Tamworth to bring their existing reporting systems up to date.
The partnership threw out a lifeline by using the CRM system to develop a solution which went live last month (May). Managed mainly by Lichfield with contributions from East Staffordshire and Tamworth, the work has seen all food premises loaded into a database with their risk ratings.
The database generates an inspection programme which environmental health officers access from the CRM work queue. When inspections take place, the annual reports are generated automatically.
But the system also schedules the next inspection according to the risk category assigned by the inspector. As the solution sits in the shared CRM system, all partners will be able to benefit from it if they so choose.
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